Terms and Conditions

Welcome to Miris By Mohrut ("the Company," "we," "our," or "us"). We are delighted to have you as a customer, and we strive to provide you with the best products and services possible. Please read these Terms and Conditions ("Terms") carefully before making a purchase from our website or using any of our services. By purchasing our products or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or purchasing our products.

  1. Product Information and Disclaimer: a. We take great care in crafting and packaging our candles to ensure the highest quality. However, please note that candle colors, fragrances, and burn times may vary slightly due to handcrafting and natural variations in materials. b. For safety, always follow the candle care instructions provided with your purchase. Keep candles away from flammable objects, children, and pets. We are not responsible for any damages or injuries caused by improper use of our products.

  2. Order and Payment: a. When placing an order, ensure all information provided is accurate and complete. We reserve the right to refuse or cancel any orders at our discretion. b. Payment must be made in full at the time of purchase through the available payment methods on our website.

  3. Shipping and Delivery: a. We aim to ship orders promptly. However, please allow for processing and handling time. Delivery times may vary from 3-8 days depending on the shipping location. b. The risk of loss or damage to products passes to you upon delivery. In the case of damaged or defective items, please contact us at care@mirisbymohrut.com with proof of damage within 48 hours of receiving the order.

  4. Returns and Refunds:

    Due to the nature of our products, used candles cannot be exchanged or refunded. Please note we also do not offer refunds on change of mind purchases. However, we’ll be more than happy to replace or refund products damaged during transit.

  5. Intellectual Property: a. All content on our website, including but not limited to text, images, logos, and trademarks, is the property of Miris By Mohrut and protected by applicable intellectual property laws. b. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

  6. Privacy Policy: We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  7. Limitation of Liability: a. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or purchase of our products. b. Our liability for any claim related to our products or services shall not exceed the purchase price of the product or service in question.

  8. Indemnification: a. You agree to indemnify and hold harmless Miris By Mohrut and its affiliates from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your use of our products or website.

  9. Amendments: a. We reserve the right to modify these Terms at any time without notice. It is your responsibility to review the Terms periodically for any updates.

  10. Governing Law: a. These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.

By purchasing our products or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.